Digi.me is ISO27001 accredited which means our processes and systems meet the rigorous Government standards and are reassessed every year.
On Authentication
- User private key is generated on device only and not stored anywhere
- High entropy key derivation functions limit brute force attack viability
- Multiple devices may be enrolled for easy recovery
On Encryption
- Asymmetric and symmetric encryption are used to protect the account and data
- High integrity password vaults encrypted with market proven RSA function library, implemented as FIPS compliant 2048-bit, with OAEP padding
- File encryption via AES-256 by default with optional AES-128 for low-power devices
On API integrity
- APIs exposed to public internet access are secured via strict SSL connection requirements, firewall rules, certificate pinning and Swagger API definitions
- Transactional design limits potential for denial of service, spoofing and fuzzing attacks
On Cloud processing integrity
- All cloud processing is context-free and requires data access credentials from an authenticated user app via a secure connection request
- Personal data is never stored on any discs and all processing threads are destroyed when complete
You can take a security deep dive into digi.me here.
Creating an UBDI account takes less than a minute if you only want to participate in survey studies, which are more time intensive and often pay less. Data studies require you to download our partner app digi.me so you can have a private data vault that only you can access. Each new source can take 10 min - 2 hrs for it’s initial import depending how much data you have and your wifi connection. After that it’ll only have to import updated information when you enter studies and should let you earn with your data in seconds!
UBDI’s mission is to provide our users with the compensation they are rightfully owed for their data. However, to do that, we need more people and more data. While we have some amazing partners, UBDI needs time to grow our users to reach a level that is competitive with the bigger tech companies. If you want to be paid more and more often, then help us by getting your friends, family, colleagues, teammates etc to download our app and join us in our mission!
UBDI sends notifications when you have been matched with a study. However, if you have your notifications off for UBDI in your phone’s settings, you will not receive a notification.
This could be occurring for three reasons. One, ensure you have set up your Hyperwallet (being deprecated) or Uphold account completely. If you did not set up your account after Hyperwallet emailed you verification, then you will not be able to receive the money you requested. Two, after you cash out from the UBDI app, you have to additionally cash out from the Hyperwallet website. Three, because we have to approve each request individually due to high volumes of scammers, payouts can take 1-3 business days for your money to hit your account. Please note that asking us to approve a payout will not speed up the process.
While blockchains are an incredible reliable means of recording transactions, their ability to cheaply, privately and securely store data is yet to be proven, with costs often exceeding $5/GB. We use proven technology with leading privacy expert, digi.me, to keep your data decentralized, protected, and in your complete control.
We are a new company that is currently focused in the US. We will soon be expanding to UK, Australia, and Japan. Other countries are welcome to participate in the studies eligible for all communities-- there just may be less studies for you in the near-term and our clients privately match with people from those areas.
If you want to remove a source of data you can simply click unlink. If you’d like to delete more data, then click on the little anonymous man with a hat on the home screen to reach UBDI settings. There is a data bomb button. Click the button and it will delete your data. It’s that simple. Additionally your keys to your private data bank and traits are stored on your device so by simply deleting the app, you can’t permission data and thus it won’t be used and traits will immediately be deleted. You can delete your username and account also in settings as well if you want all credentials to be scrubbed.
If you have data sources in digi.me >>> go to digi.me >>> settings >>> delete library>>> POOF!
To logout click the anonymous man with the hat on the right side of your home screen. Select logout!
1) App Store
First thing to do is check if you have the latest app version of UBDI in the app store or google play if you don’t have automatic updates on in your phone settings as we are updating our app every few days as we learn from your feedback!
You can always check what version of the UBDI app you have by heading over to the community hub, clicking on settings in the upper right corner and viewing the bottom of the list. It will say the app version X and CodePush Version X.
2) CodePush
CodePush happens over the air and allows us to work super speedy to address any critical issues instead of waiting a few days to push code! You’ll see a purple button on the screen that tells you to update and will immediately restart your app with new and improved code!
1) App Store
First thing to do is check if you have the latest app version of both UBDI and digi.me in the app store or google play if you don’t have automatic updates on in your phone settings as we are updating our apps every few days as we learn from your feedback!
You can always check what version of the UBDI app you have by heading over to the community hub, clicking on settings in the upper right corner and viewing the bottom of the list. It will say the app version X and CodePush Version X.
2) CodePush
CodePush happen over the air and allow us to work super speedy to address any critical issues instead of waiting a few days to push code! You can make sure you have the latest code push by simply force quitting your app and relaunching your UBDI app.
We know the 2- app system can be difficult, but it keeps you protected.
You can make an account very easily by entering a username & password. We’ll ask you provide a cell phone number for 2 Factor-Authentication. You can also login with Apple Login instantly.
Fear not! We will merge them manually for you! But we will need some information from you! Shake your phone in the UBDI app and click “Contact Support” to talk with our team.We’ll need your original username and your Apple ID so try to have them handy. You can also email support@ubdi.com and we’ll take it from there!
Using Apple ID will not make all of your studies and money disappear BUT if you originally logged in with a username and now tried to use Apple ID to log in - a separate account was created that's unfortunately not connected. Fear not! We will merge them manually for you, but will need some information from you!
Shoot us your original username and your Apple ID (either by typing them or screenshots are fine too) to support@ubdi.com or by shaking your phone, clicking “Contact Support”, and entering them into the chat box--we'll take it from there!
We pay our users with cash and UBDI points. Cash is a one and done deal while UBDI's point system tracks your contribution so that we can give you special rewards in the future as the community data grows & becomes more valuable.
UBDI currently uses Hyperwallet (owned by Paypal) so that people internationally can check out to their bank account, paypal, or venmo.
We are currently working on switching the wallet to Uphold so you can turn your cash to gold, digital currencies, or keep the cash. This system will have reduced fees that are better for you, more options, and will help us prevent scammers from wasting our time with manual payouts.
We sincerely appreciate your patience, and please keep an eye on UBDI's blog and Reddit for updates!
P.S We used to use Stripe but couldn’t use it for global payouts for our partners in Australia; therefore, we were on a mission to find a global payout method that prevents scammers and has the lowest fees possible for you!
We are offering give a $1 get a $1 if your friends join UBDI and participate in a study. You can invite up to 25 people with this deal.
Digi.me allows you to link over over 15,000 sources into a secure data vault that only you have access to giving you complete control of your data. Once you've connected data sources like Facebook, Fitbit, and Spotify, you can privately and securely share this data with apps for financial management, dating, navigation, etc!
You’ll have seen a slider like this one! You can also check by going into digi.me>>> apps >> and you’ll see if you are sharing with UBDI in a tile like this
If you head into digi.me and your tiles for the source aren’t up to date, its possible its telling us there is no data as digi.me can’t access your latest information. If there is data there, then its likely a problem with digi.me’s sdk and our connection to it.
You can shake both our app or the digi.me app to report that you data is not coming in correctly and we’ll fix it ASAP!
In a mixed data + survey study that involves digi.me --you update digi.me prior to entering the survey as we can ping digi.me and tell them to get your data up to date in the background so you don’t have to wait as long. Once you swipe to consent, all you have to wait for is the data sync and analytics on device, which should only take a matter of seconds!
